BlueCosmo Will Soon Be Your New Home for Mobile Satellite Services
Everything you need to know about the change
We are excited to share an important update with you: moving forward, all our mobile satellite products and services in the USA will be distributed under the BlueCosmo brand name.
Understanding Our Brand Structure
Since 2016, Roadpost Inc., has been doing business as BlueCosmo in the USA, distributing mobile satellite solutions under both its own name and the BlueCosmo brand. Moving forward, while Roadpost Inc. will remain the parent company, we will distribute mobile satellite solutions exclusively under the BlueCosmo brand in the USA.
Why Are We Making This Change?
We’re consolidating under the BlueCosmo brand to simplify our operations and enhance your experience. By focusing on one brand, we can deliver even more efficient support, introduce new features faster, and deliver a unified service that better meets your needs.
Enjoy the Same Seamless Experience You've Always Trusted
In addition to offering the industry’s best products and most competitive airtime plans, under BlueCosmo, we will continue to support you with top-notch service, highly experienced 24/7 technical support, and online tools to make your life a lot easier!
Value. Flexibility. 24/7 Access To:
Manage monthly airtime plans, usage and detailed call records
View pooled airtime across users on the same account
Activate prepaid SIM cards, refill airtime or extend expiry dates
Manage orders and invoices
Browse our extensive knowledgebase of “how-to” articles
Frequently Asked Questions
About Brand Consolidation
What does this change mean for me as a customer?
Will my satellite airtime service be interrupted during this transition?
About My Account Migration
What if I have questions or need assistance during the transition?
When will the account migration take place?
Will my current service or rate plan change after the migration?
What specific information will be migrated with my account?
- Active Services: Any ongoing subscriptions or prepaid services.
- Pending Balances: If you pay by credit card, any outstanding balances on your account, such as unpaid invoices or charges, will also be migrated.
- Billing Details: Payment method, invoice terms, contact information and shipping addresses.
Will I receive a new SIM card?
Can I access my Roadpost account during migration?
What happens to my Roadpost account after my account records are migrated to BlueCosmo?
Will I be able to see my Roadpost account history under BlueCosmo?
Will my account number change after migration?
Will I need to reset my password after migration?
Will my login username change?
Will I need to provide the payment information again
Billing and Invoicing Information
Will my billing amount change?
Will my billing cycle change?
Where will I see my invoices going forward?
How will I receive future emails regarding my account, such as bill notifications and order confirmations?
How can I get assistance with questions about corporate taxation, payments, or banking information?
We’re Where to Help!
We’re here to support you during the transition from Roadpost. If you have any questions about your account, please complete the form below and we’ll gladly assist you.